Shipping policy

Order Processing

  • Except as otherwise stated on our website, orders will be processed as soon as possible. You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

 

Shipping Methods & Delivery Times

  • Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

 

Shipping Methods & Delivery Times

  • Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

 

Shipping costs

  • Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.

 

Order Tracking

  • Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

 

Shipping destinations

  • We currently ship to Australia, China, Hong Kong SAR, Indonesia, Malaysia, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

 

Address accuracy

  • Please check your shipping address at checkout. Contact us as soon as possible if you need to correct it.

 

Lost, damaged, or delayed packages

  • If your order is lost, damaged, or delayed, contact us, and we will help you work with the carrier.

 

Order Changes & Cancellations

  • Need to change or cancel your order ? Contact us as soon as possible. We may be able to accommodate changes before your order ships, but once it's in transit, we're unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

 

For more information or questions, email us at shop.5am.apparel@gmail.com or DM us via Instagram.